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Ham Engineering Support

Help, FAQs, and how to reach us
A41UX / Unixeerβ„’

πŸ“§ Quick Contact

Use the in-app Support page (About β†’ Support) to email us with the app version pre-filled. Or email unixeer@gmail.com directly. We read every message.

Frequently Asked Questions

Does Ham Engineering work offline?

Yes β€” completely. Every calculator, lab, reference and gallery works with no internet and no account. The only time it reaches the network is when you tap an external link (it opens your browser) or the Support email (it opens your mail app).

Why does the Grid Compass ask for location on iOS?

On iOS the compass heading is provided by Core Location, so the app requests "While Using" location only to read your heading. On Android it reads the magnetometer directly and needs no permission. You can decline it β€” the rest of the app works, and the beam bearing is still computed from the grids you type.

How accurate are the calculators?

They use standard amateur-radio formulas and are excellent for planning and building intuition. For design-grade antenna work, model in a NEC tool; for exact band edges and limits, check ARRL / IARU. Each panel's (i) button explains the formula it uses.

Where do my callsign, grid and email go?

They are stored only on your device and used to pre-fill the Support form and the grid/beam tools. They are never transmitted β€” we never receive them.

Do the galleries need internet to load images?

No. Every tool, component, connector, antenna and rig-control illustration is drawn as scalable vector art inside the app β€” nothing is downloaded.

Where do my preferences live?

All on your device. No cloud sync, no account. If you uninstall the app, everything is cleared.

Report a Bug

Email us with:

Feature Requests

Wild ideas welcome β€” email us a description of the calculator, reference, lab or tool you'd love to see added.

Platform Support

Documentation

The full user manual is bundled in the app (About β†’ User Manual) and also available here: user_manual.pdf.

πŸ“ž Still Need Help?

Email unixeer@gmail.com β€” we typically reply within a few days. Include your app version + a short description of what's happening.